Our Story
Connecting Communities in Action, Inc., is a private, not-for-profit organization incorporated in New York State in June of 1965. It is one of the hundreds of Community Action Agencies across the United States. Other similar agencies may be found at the National Community Action Partnership and the National Community Action Foundation.
For more information about Community Action Agencies in New York State, please visit the New York State Community Action Association.
Our Impact
CCA builds resilient communities by helping people achieve economic, physical, and emotional security.
We meet people’s most basic needs. More importantly, we collaborate with scores of public and private partners to offer marginalized people hope, opportunity, and the tools to overcome adversity and to thrive. We serve individuals and families, the elderly, the disabled, and the disadvantaged in southwestern and central New York.
“We are looking at our role as a community builder not just providing programs but jobs and resources to help people really sustain themselves.”
Our programs are comprehensive, strength-based, and customer-focused. Delivering trauma-informed care is our priority. We offer safe and affordable housing, home rehabilitation and weatherization, prevention, and education. We also offer mental health services, food security, and support for youth, families, and survivors of crime.
The tenure and strength of our leadership team and Board; the unfailing dedication and commitment of our staff; and our ability to consistently deliver high-quality, results-oriented programs have helped position us as one of the region’s premier and most trusted service providers.
Our future is bright indeed. That future will be ensured by continuing to invest in our staff, creating strategic funding and service delivery partnerships, sharing success stories, and demonstrating our impact.
“CCA is a true community partner and knows how to adjust to the needs of our community.”
Our Mission
CCA builds resilient communities by helping people achieve economic, physical, and emotional security.
Our Vision
CCA envisions a nation that creates opportunities for all people to thrive; builds strong, resilient communities; and ensures a more equitable society.
Our Values
Throughout the counties we serve, CCA remains a safe and respectful place for participants and community members. We are committed to being nimble and responsive in assessing and responding to emergent community needs. Our agency serves individuals and families within a community context. When we impact individuals’ and families’ economic, physical and emotional health, we also build healthy communities.
SAFETY & TRUST
CCA promotes physical and psychological safety by conducting our work with transparency. We recognize the inherent vulnerability in seeking support by treating others with dignity and protecting privileged information.
PROFESSIONALISM
CCA operates with integrity; our commitment to ethics and accountability compels us to implement best practices while honoring our mission.
EMPOWERMENT & CHOICE
CCA embraces a culture that offers flexibility and supports meaningful decision-making while promoting individuals strengths and solutions.
CONTINUOUS IMPROVEMENT
CCA values positive change and growth for ourselves, our agency, and our community. We evaluate the efficacy of our services, the needs of our customers, and the input of our stakeholders in our continuous quest for quality.
PARTNERSHIPS & COLLABORATION
Our efforts are maximized through our alliances. We build resilient communities by cultivating positive and interactive relationships with community partners and funders.
BELONGING
CCA fosters feelings of acceptance and personal value by welcoming and affirming the experiences, perspectives and talents of all individuals or groups.
